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Privacy Policy

Privacy Policy

At Wildcraft Bakery, we are committed to ensuring that your privacy is protected. Should we ask you to provide any data by which you can be identified during your time on our website, this page details how we will treat your data.

Please read this Privacy Policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this policy. Wildcraft Bakery may change this policy periodically by updating this page, so please check it from time to time to make sure you’re happy with those changes.

This policy is effective from 24/05/2018

What we collect

When you place an order with us or get in touch via our website, we may collect the following information from you:

  • Name and title
  • Contact information (such as email addresses)
  • Demographic information (such as your postcode, your preferences or interests)

Stripe Payments

When you place an order with us via the website, we use Stripe to process all payments. Your card data is stored on the Stripe servers, we don’t have access to any of this information. All communication with Stripe is performed using TLS encryption, and no confidential cardholder data ever touches our server (even for a moment). Using Stripe Elements, all credit card forms for this extension are contained within an iframe hosted by Stripe.

This means all credit card data is sent directly from you to Stripe, and none of it is exposed to our website or server at any time. They give us back a one-time-use token to use in place of the actual credit card data, and we use that token to store it in your Stripe profile. This lets you pay with a ‘saved’ card that’s not stored on our server at all.

What we do with your information

We collect your data to enable us to understand your needs and provide you with a better service. We may use the information to improve our products and services and help us grow the business according to the needs of our customers. No bank details will be recorded or stored by us and personal information such as email and delivery addresses will only be used to process your order and will not under any circumstances be shared with any third parties

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Controlling your information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

Your data will not, under any circumstances be:

  • shared with any third parties.
  • stored for longer than it is necessary to process your order.
  • used to send you marketing from Wildcraft Bakery (unless you have specifically given us consent to do this).

We use a third party provider, MailChimp, to deliver our emails and newsletters. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email campaigns. For more information, please see MailChimp’s privacy policy.

You can unsubscribe from our mailing list at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails, or by emailing us at info@wildcraftbakery.com.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email us at info@wildcraftbakery.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Links to other websites

Our website will occasionally contain links to other websites that we think may be of use to our customers. However, once these links have been used to leave our website, we do not have any control over what they do with your data. This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Mailing list

As part of the sign up process to our mailing list, we collect personal information. We use that information for a few  reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations or businesses.

Distribution of information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Cookies Policy

We use a system of classifying the different types of cookies which we use on the website, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

The reason we use cookies at Wildcraft Bakery is because we want to understand how people use our website so we can make it better.

We use the following Cookies on www.WildcraftBakery.com:

– Google Analytics (3rd party). We use this to see how many visitors we are getting, and how they found us. You can find out more about Google Analytics’ Cookies here: www.google.com/policies/privacy/ads/#toc-analytics

– Social Media Sharing and Integration (3rd party). We use Facebook, Instagram and Twitter functionality within this site so that you can share items of interest, or become a fan of our Social Media Profiles. You can find out more about Facebook and Instagram’s Cookie use here: www.facebook.com/help/?faq=115180708570932, and Twitter’s here: twitter.com/privacy

– We also sometimes use video embedding, like YouTube or Vimeo (3rd party) to enhance your experience of content on our site. You can find out about YouTube’s Cookie policy here: http://www.google.com/intl/en/policies/privacy/, and Vimeo’s here: http://vimeo.com/privacy

Our site also uses Cookies to enhance the experience for members / users, as follows:

WordPress uses Cookies to further enhance the experience of the website, which you can read more about , here – http://codex.wordpress.org/WordPress_Cookies

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Using this website without cookies

If you would rather use our website, or any other site, without any cookies being saved, please switch to a private or incognito browser window.