Conditions of Sale
Orders are processed on a first come first served basis. We aim to get your order to you as soon as possible. Turnaround is currently up to 14 days from us receiving your order, to you receiving your parcel. Any orders received after 12pm Monday will be dispatched the following week. Every item is freshly baked and we are going as fast as we can.
Please note we can currently only make the products listed on our website.
We are also unable to slice loaves or include personalised messages. If you would like delivery for a specific date please add this into the ‘comments’ section on your order form. We will do our best to accommodate your request but we cannot make any guarantees.
Please contact us with important queries, but please be aware we are a very small team working around our children and may not be able to respond to your query quickly.
We offer Postal Delivery by DPD (See delivery terms below)
Please note, due to the opening of our shop and cafe, we will no longer offer our Click and Collect service. Instead, we thoroughly recommend you visit to choose your delicious treats in person!
6-10 Green Road
Refunds on Food Items
We work hard to make our food as consistently good as possible, but occasionally issues do occur with quality. If you have bought a product and are not happy with it, please do get in touch and we will offer a replacement or refund where appropriate.
Everything is baked fresh to order. Our products do not contain preservatives so we suggest food is kept in a cool place and eaten within 48 hours or frozen. We cannot be held responsible for product deterioration as we cannot determine the storage conditions.
We are a 100% gluten free and allergy conscious bakery, and strive to produce food suitable for all allergies and intolerances. While we take all precautions against cross contamination, we do handle the following allergens in the bakery and our food may contain traces of:
Tree nuts (not peanuts)
DPD is a flat rate of £6.25. We offer free shipping for orders over £50.
Use FREEDELIVERY code when you checkout!
Please note that this is Mainland UK only – we cannot deliver to Northern Ireland, The Scottish Highlands, The Shetlands, Orkney, The Isle of Man or the Channel Islands.
Mail orders are dispatched on Wednesdays and Thursdays with next day delivery.
Please note that orders placed after 12 pm Monday will be ready to ship the following week to enable time to process and bake your order.
We do not post whole cakes.
On occasions delivery delays may occur due to reasons outside our control, such as adverse weather conditions that affect DPD. We will do everything we can to ensure you still receive your parcel, including paying extra for faster delivery. If your parcel is unreasonably late (3 working days from dispatch), we will refund up to 50% of your order via an evoucher that can be redeemed against your next order.